Privacy Policy
1. Introduction
Welcome to WeLoveHamper. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (welovehamper.digitalladle.com) and use our services. We comply strictly with the General Data Protection Regulation (GDPR) applicable in Ireland and the EU.
2. Information We Collect
We only collect information that is necessary to process your enquiries and provide you with the best possible service. Since we currently do not process online payments, we do not collect financial or credit card information through our website. We may collect:
- Identity Data: First name and last name.
- Contact Data: Email address and phone number.
- Enquiry Data: The occasion you are enquiring about and any specific messages or requests you send us via our Contact Form.
- Technical Data: IP address, browser type, and interactions with our website (collected via cookies).
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To respond to your direct enquiries made via our Contact Form.
- To contact you regarding manual order processing and delivery of your gift hampers.
- To improve our website functionality and customer experience.
4. Cookies & Tracking
Our website uses cookies to enhance your browsing experience. Upon your first visit, you will see a Cookie Consent popup allowing you to accept or decline non-essential cookies. You can update your cookie preferences at any time through your browser settings.
5. Data Sharing & Security
WeLoveHamper does not sell, trade, or rent your personal information to third parties. We may share your data only with trusted third-party service providers (such as website hosting) who assist us in operating our website, strictly under confidentiality agreements. We use secure servers and standard security measures to keep your data safe.
6. Your Legal Rights (Under GDPR)
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
- Right to Erasure (Right to be Forgotten): You can ask us to delete your personal data.
- Right to Restrict Processing: You can ask us to suspend the processing of your personal data.
To exercise any of these rights, please contact us using the details below.